Additional Revenue Opportunities

ProStar Smart8

ProStar Smart8 routes inbound toll free calls to a distributed network of employees, franchise sites and/or call center agents. Call routing is based on any criteria: area code, zip code, caller ID, skills, language, customer value, previous customer status or other business rules. Browser-based, self-administration tools allow managers to coordinate call routing in real time. With Smart8 there is no software or hardware to purchase. The system works with all telephony systems. Users view browser-based reports over the Internet, determine call efficiencies, and instantly evaluate ROI metrics of call campaigns.