Benefits

Becoming a customer of the ProStar Network can maximize your efficiency and improve the growth of your business. Profit from the expertise of the world’s fastest growing outsource contact centers. Gain a competitive edge and take advantage of the benefits of the ProStar Network.

  • Benefits of the ProStar Network
  • Complete Inbound & Outbound Solution
  • Interactive Voice Response (IVR)
  • Web Callback
  • Automated Call Distribution
  • Voicemail
  • Skills Based Routing
  • Web Collaboration
  • Remote Agent Monitoring
  • Multitude of Agents (15 to 15,000)
  • Browser Based
  • Managed Seasonal Fluctuations
  • Surveys
  • Transaction History
  • Management Reporting
  • Blast Email
  • Email
  • Chat
  • Co-Web Browsing
  • Fax Detection
  • Answer Machine Detection
  • Self Adjusted Pacing
  • Managed do not call lists
  • Callback Scheduling
  • Online Training
  • Customer Learning Platforms
  • Quick Deployment
  • Toll Free Smart Routing