1. Which best describes your business?
Call Center Call Center Broker

2. Does your company outsource work to other telemarketing companies?
No Rarely Occasionally Often

3. How many call stations(seats) does your company have in-house?

4. How long has your company been in business? years

5. What is your typical client’s monthly budget?

5a. What is your minimum starter or test package that you offer to businesses who want to use your service? Less than $500 per month $500 to $1,000 per month $1,000 to $2500 per month $2,500 to $5,000 per month $5,000 to $7,500 per month $7,500 to $10,000 per month More than $10,000 per month

6. What general services does your company offer?
Outbound Services Only
Inbound Services Only
Both Outbound & Inbound Services

7. If you focus your business on a specific industry(s) specify the industry(s)

8. What areas does your company focus on?
Business to consumers
Business to Business
Tech Support
Customer Service
Research & Surveys
Fund Raising
Set Appointments
Lead generation / qualifying

9. Other focus areas - List below

10. Product Sales - If any, list the types of products your company has sold for other companies.

11. Service Sales - If any, list the types of services your company has sold for other companies.

12. What other services does your company offer?
Script Writing
Credit card / check processing
Call Forwarding
Web enabled call stations - How many?
Lead List Procurement
Reporting daily weekly monthly

13. Other services offered - List below.

14. What hours does your company take or make calls?
24 hours a day 7 days a week
Mon. thru Fri. Day Time
Mon. thru Fri. Evenings
Weekend Day Time
Weekend Evenings

15. List any affiliations with industry organizations.

16. List any awards or special recognition your company has received.

17. Is there any additional information about your company that you feel is important or separates you from your competition?

18. How often do you check your e-mail?
Once a day 2 or more times a day A couple times a week

When Finished